SA Housing Trust's four-year delay to remove mould from property 'unreasonable', ombudsman finds
In short:
The South Australian Ombudsman has found the Housing Trust failed to ensure a property met "reasonable standards of health and safety" despite multiple reports of black mould from the tenant.
In years following the first complaint, the problem worsened, and the ombudsman found the contamination would not meet minimum housing standards.
What's next?
Four recommendations have been issued to the Housing Trust, including that it change its complaints handling procedure.
