CPTM (Companhia Paulista de Trens Metropolitanos) took over operations of lines 11-coral, 12-sapphire and 13-jade on Friday (24), and the lines are running normally this morning.

The agency under the Tarcísio de Freitas (Republicanos) administration resumes operation of the lines for a minimum of 90 days, as determined by Artesp (the São Paulo State Regulatory Agency for Delegated Public Transport Services).

"CPTM informs that it is fully prepared, with all the necessary technical and operational conditions, to temporarily resume operation of the lines. The company reaffirms its commitment to passenger mobility and safety," CPTM stated.

Concessionaire Trivia Trens had been operating the lines under Artesp supervision since Tuesday (21) and experienced a series of failures. Thursday's (23) incident was the most severe, when a train caught fire, causing all three lines to shut down and creating chaos in public transport, with passengers walking on the tracks. The situation impacted the metro system, increased traffic in the eastern zone and led the Ricardo Nunes (MDB) administration to suspend vehicle rotation restrictions.

Tarcísio said he may declare forfeiture (termination) of Trivia Trens' concession if the company fails to comply with the terms established in the contract.

In an interview on Thursday (23) in Ourinhos, in the interior of São Paulo, he called the failure that caused chaos in metropolitan transport unacceptable.

In a statement, Trivia Trens said the incident originated from an electrical problem in a train on line 12-sapphire, between Tatuapé and Brás stations, at around 5:40 a.m. The cause is under rigorous technical investigation, according to the company.

The operator of the lines states that it maintains dialogue with the state government and Artesp. "The concessionaire reiterates its technical and operational capacity to manage the lines, and is fully available to work in cooperation with the Granting Authority, always prioritizing safety and the delivery of quality service to the public," it declared.

The auction that defined the concession of the lines took place in March 2025 and was won by the Comporte Participações group, founded by Nenê Constantino, from the founding family of airline Gol.

Trivia is the business group's holding company focused on the transport sector, primarily road transport. The planned investments in lines 11, 12 and 13 amount to R$14.3 billion, projected over the 25-year concession period.

The contract provides for the construction of stations and extensions of the lines. Under the contract, Trivia will also be responsible for maintaining 92 train sets — an additional 15 trains will be gradually incorporated into the fleet.

In May, Trivia Trens said it had contracted 62% of the investment value for the concession. This represents R$8.8 billion of the total.

The concession of CPTM lines to the private sector was one of the main campaign promises made by Tarcísio de Freitas in 2022, as he now seeks reelection. Currently, only line 10-turquoise remains under CPTM operation.

When asked whether he regretted having made the concession, he said he did not. "Now, obviously, if the company is unable to fulfill what is stipulated in the contract, it will face sanctions and we will not hesitate at some point to remove the company from the contract and declare forfeiture."